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Terms of Service

These terms summarize the conditions for using the Lanna Bloom website (ekb-flowers.ru) and placing orders. They are not a full commercial offer until seller requisites are published.

Orders and confirmation

You can browse the catalog and place orders through the website form. We confirm availability, delivery details, and total cost before fulfilment. Online payment (YooKassa) will be available later; until then, orders may be placed without immediate online payment.

Prices and delivery

Prices are shown in Russian rubles (₽). Delivery zones, fees, and time windows are described in our delivery policy and shown at checkout.

Refunds and replacements

Perishable flowers follow special rules. Please see our Refund / Replacement Policy for details.

Privacy and cookies

Changes and governing law

We may update these terms from time to time. The current version is always published on this page. These terms are governed by the laws of the Russian Federation.

Contact

Questions about these terms? Reach us via our Contact page.

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